Reviews

I first went into Willoughby Hearing because I was unhappy with the hearing aids I had from another place. I met with Roz Sinclair at the Willoughby in Vancouver. Roz listened to my concerns and immediately realized what was wrong with my hearing aids. During the conversation Roz learned that I had retired from a career in law enforcement and she began to ask me more directed questions about my hearing loss. She felt the hearing loss was due to my job and referred me to another ear nose and throat doctor. This doctor agreed with Roz's assessment and we made a workers comp claim. Roz walked me through the entire process and put me at ease throughout the process. In the end my hearing loss was determined to be from my career. I am impressed with Roz's professionalism and her way of putting me at ease. Thank you, Roz and Willoughby Hearing, I no longer have to say "what" all the time. I am very happy and so is my family. Robert Hughes

Excellent "bedside manner" with customers. I was very anxious about my hearing loss but Roz's warmth and knowledge was very reassuring. By the time I left my appointment I felt relaxed. I would recommend to anyone who has hearing needs to use Willoughby Hearing.

I highly recommend willoughby hearing they changed my life and my wife’s life not having to repeat everything. Excellent staff very professional and have the latest equipment to fit your needs perfectly.

I had the best experience at Willoughby Hearing. You can tell Roz is a true professional that knows what she's doing and loves helping patients.

Very personable and responsible staff. Roz seems versed in the technology and always available to fine tune as needs change. A #1