Wonderful visit at Willoughby Hearing today .Roz is ALWAYS on top of the game. She sure knows her stuff. I Love going there everyone is very friendly and Professional.. Thanks for A Great Hearing day. All better now..🙃🙃💜💜💜🌻🌻🌻🌻Cheryl Hayden, on Google
I first went into Willoughby Hearing because I was unhappy with the hearing aids I had from another place. I met with Roz Sinclair at the Willoughby in Vancouver. Roz listened to my concerns and immediately realized what was wrong with my hearing aids. During the conversation Roz learned that I had retired from a career in law enforcement and she began to ask me more directed questions about my hearing loss. She felt the hearing loss was due to my job and referred me to another ear nose and throat doctor. This doctor agreed with Roz's assessment and we made a workers comp claim. Roz walked me through the entire process and put me at ease throughout the process. In the end my hearing loss was determined to be from my career. I am impressed with Roz's professionalism and her way of putting me at ease. Thank you, Roz and Willoughby Hearing, I no longer have to say "what" all the time. I am very happy and so is my family. Robert HughesRobert Hughes, on Google
This place has the best customer service They really care about their patientsRuth Ann Hughes, on Google
Excellent "bedside manner" with customers. I was very anxious about my hearing loss but Roz's warmth and knowledge was very reassuring. By the time I left my appointment I felt relaxed. I would recommend to anyone who has hearing needs to use Willoughby Hearing.Phyllis Overmon, on Google
It was easy to get to, plenty of parking and everyone was friendly and helpful.Annie Ernst, on Google
