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Welcome to your certified Better Hearing Benefits clinic, if you would like to use your benefits use the scheduler below to book your appointment. We look forward to helping you hear your best!

Not ready to schedule an appointment? Have a question or comment? You can contact us.

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Per company policy, masks are REQUIRED upon entry – we have disposable masks available if you do not have one.

If you choose not to wear a face covering, we are still offering Curbside Service for you from the safety of your own vehicle.

To learn more visit our COVID-19 Starkey Safety Certified Guidelines.

Customer Reviews

I first went into Willoughby Hearing because I was unhappy with the hearing aids I had from another place. I met with Roz Sinclair at the Willoughby in Vancouver. Roz listened to my concerns and immediately realized what was wrong with my hearing aids. During the conversation Roz learned that...

Robert Hughes, on Google

Excellent "bedside manner" with customers. I was very anxious about my hearing loss but Roz's warmth and knowledge was very reassuring. By the time I left my appointment I felt relaxed. I would recommend to anyone who has hearing needs to use Willoughby Hearing.

Phyllis Overmon, on Google

I highly recommend willoughby hearing they changed my life and my wife’s life not having to repeat everything. Excellent staff very professional and have the latest equipment to fit your needs perfectly.

Kevin Haggerty, on Google

I had the best experience at Willoughby Hearing. You can tell Roz is a true professional that knows what she's doing and loves helping patients.

Nicole Grant, on Google

Very personable and responsible staff. Roz seems versed in the technology and always available to fine tune as needs change. A #1

Donald Buzzee, on Google

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Check out our Events page for upcoming events in our clinic.