Our Services

Hearing Loss Services

We Provide First Class Hearing Care
Everything we do is designed around your need for individual care and attention.

We offer a full variety of hearing-related services, including:

  • Visual inspection of ear canals
  • Wax removal if necessary
  • Complete hearing examination, which includes:
    • Air conduction thresholds
    • Bone conduction thresholds
    • Speech discrimination testing in quiet
    • Speech in noise testing
    • Lifestyle assessment to help understand your hearing environment
    • Fitting of hearing instruments
    • Verification of hearing aid fittings
    • Comprehensive counseling to maximize the use of hearing instruments
    • Follow up maintenance as needed
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Customer Reviews

It was easy to get to, plenty of parking and everyone was friendly and helpful.

Annie Ernst, on Google

Excellent "bedside manner" with customers. I was very anxious about my hearing loss but Roz's warmth and knowledge was very reassuring. By the time I left my appointment I felt relaxed. I would recommend to anyone who has hearing needs to use Willoughby Hearing.

Phyllis Overmon, on Google

This place has the best customer service They really care about their patients

Ruth Ann Hughes, on Google

I first went into Willoughby Hearing because I was unhappy with the hearing aids I had from another place. I met with Roz Sinclair at the Willoughby in Vancouver. Roz listened to my concerns and immediately realized what was wrong with my hearing aids. During the conversation Roz learned that...

Robert Hughes, on Google

Wonderful visit at Willoughby Hearing today .Roz is ALWAYS on top of the game. She sure knows her stuff. I Love going there everyone is very friendly and Professional.. Thanks for A Great Hearing day. All better now..🙃🙃💜💜💜🌻🌻🌻🌻

Cheryl Hayden, on Google

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