Our Staff

Rosalind Sinclair, BC-HIS

Hearing Instrument Specialist

Rosalind, “Roz,” has been a hearing instrument specialist since 2001 and is Board Certified in Hearing Instrument Sciences. She serves the hearing impaired community in beautiful Vancouver, Washington. Designing custom, advanced technology hearing systems for thousands of hearing impaired patients is a joy, not a job, to her. Being exposed to the value of hearing aids at a young age due to her grandparents wearing them helped her to understand that hearing loss doesn’t just affect the person wearing aids but also their families, co-workers and friends. She feels so privileged to pair art and science in connecting people to their world of what matters most to them and their loved ones. Her favorite days at the office are when tears of pain and frustration of those in need are turned to tears of joy when they can hear and understand. “It’s a wonderful experience to have hearing healthcare done right.”

Nicholas Russo, HIS

Hearing Instrument Specialist

Mary Jo Guajardo

Patient Care Coordinator

Mary Jo enjoys making a difference for others, that is what inspires her. Her goal is to create an environment of compassion, and respect, with patients always being heard and feeling acknowledged. She holds a Bachelor’s degree in Psychology from Western Washington University. She has been working in the Hearing aid industry since 2011. Moving to Vancouver in 2020 from Seattle with her husband and cats has been a wonderful adventure discovering the beauty of the area. She enjoys hiking around the PNW, gardening and photography.

Jorden Brunken

Hearing Instrument Specialist Trainee

Hello!
My name is Jorden Brunken and I’ve grown up in Oregon my entire life. I have an amazing husband David, a 1-year-old Brown lab named Dirk and I love the outdoors like hiking (as long as it’s not too crazy long!) I also love learning new things and always expanding my knowledge. I’m very interested in art and drawing as it’s something I do often in my free time. I started off college going for Education to teach Elementary school but after a while realized that may not be for me. I was thinking of what I wanted to do and have always been interested in Audiology but never fully looked into it. I went to an audiologist as a kid which then led to a Speech Therapist, and working with both I was very fascinated in their work along with their findings. In 2023 I started on my path at Arizona State University online and am heading for my degree in Audiology. I’m excited for my journey here at Willoughby Hearing and can’t wait to get to know everyone and learn from my peers as well.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

What a lovely experience with this business. I was staying in the area on business and my hearing aids malfunctioned causing a lot of stress to a busy workweek. I walked in, explained my situation, and because everyone was so helpful and skilled , they were able to solve my...

Kris Englund, on Google

Nick is a great addition to the Willoughby Hearing Family. He's got a great personality and I see why you hired him. He got my hearing aids up and running for me mighty quick. Greatly appreciated!

Susan Renton, on Google

My mom needed new hearing aids and Roz was kind, knowledgeable, and professional. Mary Jo is wonderful too. They made the whole process easy. My mom loves her new aids and looks forward to every visit. Highly recommend Willoughby Hearing!

Vanessa C, on Google

Highly recommend. They didn’t try to sell me anything I don’t need. Super friendly and very informative of where I am at with my hearing. Thanks so much for your integrity!!!

Douglas Phillips, on Google
Phurba Gyalzen, on Google
Timothy Beatty, on Google
Rae Harman, on Google
Gil Mulder, on Google

I’m completely satisfied with my experience with this company. They are patient, thorough, have good products, and go the extra mile to help with my hearing needs, Highly recommended.

Peter Soukup, on Google

Roz was able to obtain a replacement aid for one that was lost! Great service!

Paula Winter, on Google

Very patient very helpful

Jay Feeney, on Google

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