Our Staff

Rosalind Sinclair, BC-HIS

Hearing Instrument Specialist

Rosalind, “Roz,” has been a hearing instrument specialist since 2001 and is Board Certified in Hearing Instrument Sciences. She serves the hearing impaired community in beautiful Vancouver, Washington. Designing custom, advanced technology hearing systems for thousands of hearing impaired patients is a joy, not a job, to her. Being exposed to the value of hearing aids at a young age due to her grandparents wearing them helped her to understand that hearing loss doesn’t just affect the person wearing aids but also their families, co-workers and friends. She feels so privileged to pair art and science in connecting people to their world of what matters most to them and their loved ones. Her favorite days at the office are when tears of pain and frustration of those in need are turned to tears of joy when they can hear and understand. “It’s a wonderful experience to have hearing healthcare done right.”

Mary Jo Guajardo

Patient Care Coordinator

Mary Jo enjoys making a difference for others, that is what inspires her. Her goal is to create an environment of compassion, and respect, with patients always being heard and feeling acknowledged. She holds a Bachelor’s degree in Psychology from Western Washington University. She has been working in the Hearing aid industry since 2011. Moving to Vancouver in 2020 from Seattle with her husband and cats has been a wonderful adventure discovering the beauty of the area. She enjoys hiking around the PNW, gardening and photography.

Jorden Brunken

Hearing Instrument Specialist Trainee

Hello!
My name is Jorden Brunken and I’ve grown up in Oregon my entire life. I have an amazing husband David, a 1-year-old Brown lab named Dirk and I love the outdoors like hiking (as long as it’s not too crazy long!) I also love learning new things and always expanding my knowledge. I’m very interested in art and drawing as it’s something I do often in my free time. I started off college going for Education to teach Elementary school but after a while realized that may not be for me. I was thinking of what I wanted to do and have always been interested in Audiology but never fully looked into it. I went to an audiologist as a kid which then led to a Speech Therapist, and working with both I was very fascinated in their work along with their findings. In 2023 I started on my path at Arizona State University online and am heading for my degree in Audiology. I’m excited for my journey here at Willoughby Hearing and can’t wait to get to know everyone and learn from my peers as well.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Very therough helpful and family friendly, answer all questions with easily understood explanations.

Tracy Janik, on Google
Robert Aurand Jr., on Google

MARY JO AND ROSS ARE ABSOLUTELY SO FRIENDLY PROFESSIONAL. 1 TO 10 THEY ARE BEYOND A10

bernadine mittelbach, on Google

We would like to let everyone who needs professional care for your hearing needs to immediately contact the exceptional and caring staff at Willoughby Hearing. The caring support staff has cared for us for more than 30 years, and has given us exceptional and very personal care. It is wonderful...

Marcine Mile, on Google

Very friendly and professional. Quick and easy getting the help I needed and ordering the hearing device. Thanks

Bonnie Mammenga, on Google

They have been wonderful 😊.

Pamela Palmer, on Google

Everyone was very friendly and helpful. Explain about my hearing to me and picking a hearing aid.

Sharon Lanthrip, on Google

I came in with a problem they provided a solution.

Rick Magistrale, on Google

Willoughby hearing are the kindest people. I love Roz. She is so knowledgeable and friendly. She goes out her way to make sure you are taken care of.

Shannon Thomas, on Google

Willoughby's has the most amazing and caring staff. What a pleasure to be a client of theirs. Thank U for all the attention U give me. Do recommend when ever I can. Yours Charlotte!

Charlotte Soderling, on Google
Jen Larson, on Google

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